Jenny's Experience

Downtown Music Holdings Chief of Staff, Office of the CEO September 2021 – Present ● Serve as an air traffic controller and gatekeeper to assist the new CEO in staying focused on company priorities, acting as sounding board, problem solver and issue spotter for key global initiatives across six continents ● Ensure clear communication between CEO, the Board of Directors and executive leadership team ● Direct weekly executive management meetings, set agenda, and coordinate follow up and next steps ● Organize Downtown’s quarterly business reviews (QBRs) by coordinating location, business agenda, social events and debriefs for our five operating companies ● Develop and project manage a range of initiatives to support efficiencies across the enterprise including new budgeting process, internal communications and M&A integration with key stakeholders ● Manage onboarding for executive leadership team and provide coverage during periods of transition Executive Operations Manager January 2020 – Present ● Act as trusted confidant to broader C-Suite on day-to-day operations, long-term business strategy goals, unprecedented world events (e.g., Covid-19 response, BLM movement) and the “good problems” of rapid growth ● Coordinate post-acquisition integration of multiple music technology brands, liaise between external consulting firms and internal operations teams ● Collaborated with executive team on brand strategy during a period of rapid organic growth and transformational M&A in which Downtown expanded across 23 cities and increased the size of its workforce by 6x ● Prepared bi-weekly board updates and assist CEO in preparation of materials for quarterly board meetings ● Managed and oversaw the adoption and use of collaborative goal setting tools (OKRs) ● Produced The Downtown Journal, an external business and lifestyle publication covering the company’s music, global operations and culture ● Produced Downtown Summer School, a free, virtual music education program featuring a diverse range of global executives from across the Downtown enterprise, TikTok, Warner Records, Truist and Beatstars, which attracted over 2,500 students around the world and was covered by the likes of Billboard, NPR and Variety Executive Assistant January 2019 – January 2020 ● Provided general administrative support to the CEO during a period of hyper growth and multiple acquisitions ● Organized and confirmed high volume travel, in-person meetings and global conference calls ● Managed internal and external event planning and execution including Executive Retreats, Board Meetings and Shareholder Events, Holiday and Summer Parties, John Prine Tribute Concert and Annual Grammys Brunch ● Researched, coordinated and produced preparation materials for CEO ● Greeted and spoke to clients and stakeholders ensuring the highest level of care and considera